This Privacy Policy describes how canadaluxury.ca ("website" or "we") collects, uses and discloses your personal information when visiting or purchasing from the website.

Collect personal information

When you visit the website, we collect information about your device, your interaction with the website, and the information you need to process your purchase. If you contact us for customer support, we can also collect more information. In this privacy policy, we refer to any information that can uniquely identify an individual (including the following information) as "personal information". For more information about what personal information we collect and why, see the list below.

Equipment information

• Examples of personal information collected: Web browser version, IP address, time zone, cookie information, website or product viewed, search criteria, and how to interact with the website.
• Collection purpose: Accurately load the site for you and perform analysis in the use of the site to optimize our site.
• Collection source: Automatically collect when accessing our website using cookies, log files, web beacons, tags, or pixels.
• Disclosure for commercial purposes: Share with our processor store, Facebook, Google, LYST.
  

Order information

• Examples of personal information collected: Name, billing address, shipping address, payment information (including credit card number, e-mail address and telephone number).
• Collection purpose: Provide you with products or services to fulfill our contract, process your payment information, arrange shipment, provide you with invoices and / or order confirmations, communicate with you, screen our potential risks or fraudulent orders, and provide you with information or advertising according to your preferences shared with us Related to our products or services.
• Collection source: Collected from you.
• Disclosure for commercial purposes: Share with our processor store, Facebook, Google, LYST.
  

Juveniles

This website is not applicable to individuals of the following age groups: 18 years old. we do not intend to collect the personal data of the child. If you are a parent or guardian and believe that your child has provided personal data to us, please contact us at the following address to request deletion.

Share personal information

We share your personal information with service providers to help us provide our services and fulfill the above contract with you. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
• We can share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants or other legitimate information requests we receive, or otherwise protect our rights.

Behavioral advertising

As mentioned above, we use your personal information to provide you with targeted advertising or marketing communications that we think you may be interested in.

• We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. you can also opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout.

For more information on how targeted advertising works, visit the online advertising program ("Nai") education page http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of the target ad in the following ways:

• Facebook- https://www.facebook.com/settings/?tab=ads
• Google- https://www.google.com/settings/ads/anonymous

Using personal information

We use your personal information to provide you with our services, including providing products for sale, processing payments, shipping and fulfilling your orders, and letting you know the latest products, services and quotations.

Legal basis

According to the general data protection regulations ("gdpr"), if you are a resident of the European Economic Area ("EEA"), we will process your personal information according to the following legal basis:

• Your consent;
• Performance of the contract between you and the site;
• Comply with our legal obligations;
• Protect your vital interests;
• (a) Perform tasks performed in the public interest;
• For our legitimate interests, this does not override your basic rights and freedoms.

Retain

When you place an order through this website, we will keep your personal information for record unless you ask us to delete this information. For more information about your erasure rights, see the "your rights" section below.

Automatic decision

If you are a resident of the European economic area, you have the right to object to processing based only on automatic decision-making (including analysis), provided that the decision has a legal impact on you or has a significant impact on you.

We [do / don't do] Use customer data for fully automated decisions with legal or other significant impact.

Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.

Services that include automatic decision-making elements include:

• Temporary reject list of IP addresses associated with duplicate failed transactions. This denial lasted for hours.
• Temporary reject list of credit cards associated with rejected IP addresses. This denial lasted several days.

CCPA

If you are a resident of California, you have the right to access your personal information in our possession (also known as the "right to know"), transplant it to the new service, and request correction, update or deletion of your personal information. If you want to exercise these rights, please contact us through the following contact information.

If you would like to appoint an authorized agent to submit these requests on your behalf, please contact us at the following address.

Cookie Policy

Last Updated: 01-Nov-2023

 

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Contact

For more information about our privacy practices, if you have any questions or want to complain, please contact us by email info@canadaluxury.ca Or email with the following details:

Luxury signature Canada, 65 Belv é D è re Street Nord, suite 450, Sherbrooke QC j1h 4a7, Quebec, Canada

info@canadaluxury.ca