Returns

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Our return policy lasts 3 days. If more than 3 days have elapsed between the day of receipt of your item and the day of the shipment (return), we can not unfortunately offer you return or refund.

To be able to benefit from a refund, Your item should be unused and in the same state as when you received it. It must also be in the original packaging and maintaining the Canada Luxury Signature label, otherwise we can not accept back.

Other items that can not To be returned:

  • Scarves
  • Gift cards
  • Articles with honors " Sale final »
  • Articles on sale.

Refunds (if applicable)

Once we have received and inspected the returned item, we will send you an e-mail to confirm your reception. We will also inform you of our decision on the approval or rejection of your refund request.

If your request is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or your original payment method, within a period of time. 10 days following receipt of your returned item.


Late or missing repayments (if applicable)


If you have not yet received your refund, please consult your bank account again.
Then contact the issuing entity of your credit card because there could be a delay before your refund is officially displayed.
Then contact your bank. There is often a necessary processing time before a refund is displayed.
If after doing all these steps, you still have not received your refund, please contact us at info@canadaluxury.ca